Terms of service
Terms & Conditions
Welcome to Collagen UAE. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General Information
This website is operated by Collagen UAE. Throughout the site, the terms “we”, “us”, and “our” refer to Collagen UAE. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms & Conditions.
2. Products & Services
We offer beauty and health supplements for sale in the UAE. All product descriptions, images, and prices are subject to change at any time without notice.
We strive to ensure that all information on our website is accurate; however, we do not guarantee that product descriptions or other content are error-free.
3. Orders & Payments
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All orders are subject to availability and confirmation
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We reserve the right to cancel or refuse any order at our discretion
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Cash on Delivery (COD) is available within the UAE
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Customers must provide accurate contact and delivery details
4. Pricing
All prices are listed in AED (UAE Dirhams) and are subject to change without prior notice. Promotional offers and discounts are available for a limited time only.
5. Shipping & Delivery
We aim to deliver orders within the estimated time; however, delays may occur due to unforeseen circumstances. We are not responsible for delays caused by courier services.
6. Returns & Refunds
Please refer to our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.
7. Limitation of Liability
We are not liable for any direct, indirect, or incidental damages resulting from the use or misuse of our products. Customers are advised to use products as directed.
8. Health Disclaimer
Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person.
9. Intellectual Property
All content on this website, including images, text, logos, and graphics, is the property of Collagen UAE and may not be used without permission.
10. Privacy
Your personal information is handled according to our Privacy Policy.
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
12. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
📞 Phone / WhatsApp: +971 50 926 0685
📧 Email: support@collagenuae.com
By using our website, you agree to these Terms & Conditions.